Telehealth Appointments

The Community Health Center in Cowley County is now providing Telehealth, a more convenient appointment option which allows patients to have a visit with their provider from the comfort of their home or office via home computer or laptop with webcam and microphone, ipad or smartphone. To find out how to get setup for Telehealth visits and schedule an appointment with your provider, please call the office at 620-221-3350. Please note that in the event of an emergency you should not use Telehealth, if you need emergent care call 911 to seek immediate medical help.

You can use Telehealth appointments for follow-up visits, we prefer that new patients get established with our providers prior to scheduling Telehealth appointments. Please note this is a billable service, if this is not covered by your insurance, you will be responsible for the charges.

Also, keep in mind that our Patient Portal offers other features: send messages to your provider, medication list, immunizations, lab results, statements, etc.

Getting Started Through the PORTAL

Ensure you are setup for our Patent Portal. You will need to know your username and password to get access when it is time for your appointment.

Checkout this instructional guide to set up your Patient Portal for your telehealth appointment:

eCW patient portal healow televisits guide for patients

Getting Started Through the APP

Ensure you are setup for our Healow App. You will need to know your username and password to get access when it is time for your appointment.

Checkout this instructional guide to set up your App for your telehealth appointment:

eCW healow APP for televisits Guide for Patients

Please follow this link to access your patient portal:

The CHCCC practice code for the Healow APP is: HGIJAD (all caps)

Frequently Asked Questions

What is telehealth?

The Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) defines telehealth as the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care, patient and professional health-related education, and public health and health administration. Technologies include videoconferencing, the internet, store and-forward imaging, streaming media, and landline and wireless

Telehealth services may be provided, for example, through audio, text messaging, or video communication technology, including videoconferencing software. For purposes of reimbursement, certain payors, including Medicare and Medicaid, may impose restrictions on the types of technologies that can be used. Those restrictions do not limit the scope of the HIPAA Notification of Enforcement Discretion regarding COVID-19 and remote telehealth communications.

What will I have to pay?

The amount required will depend n your insurance. Please call our office if you are unsure about your coverage.

What can be treated through telehealth?

Conditions that can be treated are as follows (but not limited to): 

Abdominal Pain (Pt needs an assistant present)





Blood Pressure checks

Bronchitis (Needs Temp)





Diabetes checks



Insect Bites

Medication Refills


“Pink eye”

Poison Ivy

Sore Throat (Need flash-light available)

Sprains and Strains

Urinary Tract Infections

Enroll in hello2healow

Enroll in h2h so you may receive audio or video calls from a nurse to review your labs, or your doctor to check on you after a surgery, discuss a visit request, receive nutrition counseling, and more!

Click this link: hello2healow

New Patients

If you are a new patient please complete the patient forms including the Telehealth Consent form. Click the button below.