POSITION SUMMARY  Under the supervision of the Medical Director, the Physician in this position provides direct and appropriate clinical care and treatment to patients in specialty areas as assigned. The employee in this position is responsible for and held accountable for maintaining patient/client confidentiality. PRIMARY ACCOUNTABILTIES Achieve Results

1. Directly affect improvements in patient well-being through accurate and timely diagnosis and delivery of relevant, high quality medical care.  Ensure the delivery of competent, accurate, medical care and treatment to all patients as assigned.
2. Provide leadership and direction to non-physician clinic staff.  Effect overall clinic results.  Meet or exceed all measurable standards of care, including overall clinical, quality, and productivity goals.
3. Ensure accuracy, efficiency, and appropriate confidentiality with patient charting and related recordkeeping and administrative functions as assigned.
4. Participates in the organization’s quality improvement initiatives.  Collaborates to ensure metrics for clinical outcomes are consistently reviewed, and that the organization is provided clear guidance and direction affecting ongoing improvements in the quality of care.  Preforms various duties to support patient centered medical home transformation.

Operational Excellence

1. Ensure the delivery of all medical treatment and care is consistent with all regulatory, accreditation, and professional standards, including clinical policies and quality initiatives.
2. Understand and ensure all practices and procedures related to the delivery of medical services are consistent with contracted protocols and procedures.

Relationship Management

1. Develop and ensure favorable relationships with all patients and their families.  Achieve commitments from patients to adhere to an effective plan of care, and ensure all patient services are delivered in a caring and professional manner.
2. Develop and ensure favorable relationships with vendors, contractors and payor sources.
3. Develop and ensure ongoing, positive relationships and collaboration with other physicians, nurses, administrative and clinic operations staff.  Ensure the success of each clinic operation through collaborative support and working relationships with all clinic operations staff.

Professionalism & Stewardship

1. Ensure all actions, job performance, personal conduct and communications represent the organization in a highly professional manner at all times.
2. Uphold and ensure compliance and attention to all corporate policies and procedures as well as the overall mission and values of the organization.

 PRIMARY TASKS & DUTIES

1. Comprehensive physical assessment; evaluating, diagnosing, and treating new and existing patient’s medical conditions.
2. Initiating and interpreting labs and x-ray studies including CTs & MRIs.
3. Performing medical procedures.
4. Prescribing and referring patients for specialized consultation.
5. Write/Dictate progress notes on patients’ charts indicating patient status and treatment procedures performed.
6. Conducting follow-up patient care.
7. Providing health education to patients and families.
8. Supervising and/or coordinating the activities of patient care and support staff within the clinic.
9. Teaching and training illness prevention.
10. Actively participate in community health education.
11. Performing emergency life-saving procedures in cases such as cardiac arrest, respiratory arrest, massive hemorrhage, or similar emergencies.
12. Are among front line medical providers in emergency disaster services.

 ESSENTIAL FUNCTIONS/KEY COMPETENCIES

• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Demonstrate high degree of knowledge and competency in the practice of medicine and associated charting requirements.
• Requisite skills and ability to perform certain medical tasks as assigned
• Demonstrate a high level of problem solving skill to better serve patients and staff.
• Strong attention to detail and accuracy.
• Ability to utilize computers for data entry and information retrieval.
• Excellent verbal and written communication skills.
• Ability to implement, and evaluate operational and administrative processes.

POSITION REQUIREMENTS Education

• M.D. or D.O. from an accredited educational institution.
• Licensed to practice medicine in Kansas as assigned.

Professional

• Demonstrated expertise in relevant medical practices, protocol, trends and best practices in clinical areas assigned.
• Demonstrated knowledge and success in effecting overall clinical operations.
• Experience/Knowledge of JCAHO accreditation process and requirements, as well as all federal, state and local regulations and standards associated with the delivery of care in a community health center environment.
• Ability to manage multiple responsibilities and emergency situations successfully
• Proficiency in knowledge of office management, use of computer, software packages, and office machines

Physical/Environmental

• Occasional lifting of 40 – 50 lbs and pushing of 5-20 lbs
• Sitting, standing and walking approximately 80% of the time
• A medium to high level of manual dexterity required
• Bending and reaching approximately 20% of the time
• Normal accessibility and mobility throughout the region required
• Normal overtime/extended work hours

Additional Requirements Additional Requirements

• Valid Kansas Driver’s License; use of personal automobile and certificate of liability insurance from automobile insurer.

POSITION SUMMARY

Under the direction of the Chief Medical Officer, and in partnership with the clinical management RN (telemedicine & case management); and as a part of a specific multidisciplinary team including psychiatrist, social worker, community health worker and navigator, will provide direct services to patients, including assessments, treatment plans and discharge planning. This position also serves as the program manager for integrated clinical and community-based behavioral health services team.

JOB PURPOSE

The primary function of the Integrated Behavioral Health Manager (IBHM) is to provide clinical behavioral health services consistent with our integrated care model with the goal of improving patient health outcomes and increasing wellness. The Integrated Behavioral Health Manager works under the administrative supervision of the Chief Operations Officer but performs all functions of their duties and responsibilities within the patient’s primary care pods, via telehealth and in exam rooms. They will work in support of both the primary care providers and the overall health of patients. The Integrated Behavioral Health Manager works to integrate and embed behavioral health into a patient’s medical care. Performs “warm hand-offs”. The IBHM is easily accessible and prompt in responding when primary care providers request behavioral health consult. Provides clinical consultation to providers and staff regarding mental and behavioral health of the patient and that supports the patient’s medical care and treatment. Provides brief (15-30 minute) solution focused behavioral interventions with the development of behavior change plan using evidence-based practices including Motivational Interviewing. Provides on-site availability for crisis, triage and intervention. IBHM will be available to the clinic staff during working hours in the event of a behavioral health emergency. Provides follow up appointments to track and measure behavior changes and impact on overall health. Provides clinical judgment and promotes collaborative and coordinated transitions when referring patients to specialized services such as Community Mental Health Centers or Substance Abuse Treatment. Collaborates and coordinates the patient’s behavioral health care with consistent and timely feedback to referring providers Documents the clinical behavioral health diagnosis and supporting treatment plan that is behavioral and measurable.

This non-exempt position is responsible for and held accountable for maintaining patient/client confidentiality.

GENERAL RESPONSIBILITIES

The Community Health Center Integrated Behavioral Health Manager is responsible for providing brief intervention integrated behavioral health services and program management within the scope of their license; and providing consultation services to individuals and organizations in the community. Behavioral Health services are NOT co-located specialty mental health services.  Patients needing specialty mental health services should be referred to mental health providers in the community.  The Integrated Behavioral Health Manager is expected to adhere to the ethical principles and guidelines set forth by the organizations governing his/her profession and to comply with professional guidelines established by the Kansas Behavioral Sciences Regulatory Board.

RESPONSIBILITITES (Include the following)

• Provide comprehensive assessment and diagnosis of behavioral health clients.
• Provide effective treatment planning and assisting clients in successfully achieving goals.
• Evaluate crisis situations and apply appropriate interventions.
• Actively participate in meetings that support the Community Health Center in Cowley County’s integrated health care model to provide comprehensive care for clients.
• Assist in the detection of “at risk” patients and development of plans to prevent further psychological or physical deterioration.
• Assist the primary care and behavioral health team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease.
• Provide assessment, consultation, and brief intervention for psychological/psychiatric problems and/or disorders.
• Preforms duties in various programs including participation in quality assurance and improvement program, and patient centered medical home transformation.
• Teach patients, families, and staff care, prevention, and treatment enhancement techniques.
• Monitor the site’s behavioral health program, identifying problems related to patient services and making recommendations for improvement.
• Performs duties in various improvement programs including participation in quality assurance and improvement program, and patient centered medical home transformation.
• Other duties as assigned.

ESSENTIAL DUTIES

• • • • Addresses referrals from providers including referrals via warm hand-offs
      • Participates and daily huddles to assess needs and coordinate services
      • Maintains weekly scheduled appointments in our electronic records systems (eClinicalWorks)
      • Provide therapeutic services to patients and their families
      • Work in collaboration with multidisciplinary team members including external partners
      • Completes required documentation and paperwork including biopsychosocial assessments and treatment planning and implementation in a timely manner
      • Participate in SBIRT program
      • Demonstrates cultural competency and commitment to patients
      • Demonstrates commitment to the philosophy of the agency
      • Maintain case load of 15 to 20 patients weekly, and minimum of 5 patients a day
      • Other duties as assigned

KEY COMPETENCIES

• Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
• Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
• Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills.
• Good knowledge of psychopharmacology
• Demonstrate a high level of skill at building relationships and customer service.
• Demonstrate interpersonal savvy and influence skills in managing difficult clients and patients.
• Demonstrate a high level of problem-solving skill to better serve patients and staff.
• Ability to utilize computers for data entry and information retrieval.
• Excellent verbal and written communication skills.
• Ability to implement and evaluate operational and administrative processes.

EXPERIENCE/KNOWLEDGE

To perform effectively in this position, the incumbent should have/be:

Education

• Licensed Clinical Social Worker or PhD in Clinical Psychology in the State of Kansas

Professional

• Experience supervising unlicensed staff.
• Knowledge and experience with evidence-based practices, including trauma informed care framework.
• Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance use).
• Strong clerical/administrative skills including personal computer skills (Microsoft Office software). Proficiency in knowledge of office management, use of computer, software packages, and office machines
• Ability to make routine decisions and determine proper action based on experience within the limits of policy and procedures.
• Demonstrated oral/written skills.
• Ability to work effectively with people of diverse cultures, ages and economic backgrounds a cultural competent and sensitive manner.
• Demonstrated expertise in relevant practices, protocol, trends and best practices in areas assigned.
• Demonstrated knowledge and success in effecting overall operations.
• Experience/Knowledge of federal, state and local regulations and standards associated with the delivery of care in a community health center environment.     
• Ability to manage multiple responsibilities and emergency situations successfully 

Physical/Environmental

• Occasional lifting of 40 – 50 lbs and pushing of 5-20 lbs
• Sitting, standing and walking approximately 80% of the time
• A medium to high level of manual dexterity required
• Bending and reaching approximately 20% of the time
• Normal accessibility and mobility throughout the region required

Additional Requirements

• Valid Kansas Driver’s License; use of personal automobile and certificate of liability insurance from automobile insurer.

ADDITIONAL DETAILS

• Job Type: Full-Time Schedule: Monday-Friday, 8AM-5PM.
• Benefits: Health, Dental and Vision insurance, Vacation and Sick time, 403b retirement with match, Life insurance, annual incentive program bonus!
• Experience: Prior experience as a Clinical Social Worker in a medical setting or clinical behavioral health setting (Preferred).
• Why the Community Health Center in Cowley County: Clinic is a federally qualified health center that provides care to all members of the community regardless of socioeconomic or insurance status. Services clinic-wide are provided using sliding fee scales to make healthcare affordable to patients without insurance. We believe that integrated healthcare serves to treat the whole person and not just the symptoms. This is why we offer our patients behavioral health, primary medical care, laboratory, imaging, and pharmaceutical services all under one roof with the addition of dental care a short drive away. If you want to be part of a caring close-knit team that provides care for our ever-growing population of patients, please apply.
• Masks are required by all persons who enter our facilities and PPE is provided to all employees. All employees are required to self-monitor.

CLASSIFICATION

Full-Time, Non-exempt