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What are your hours of operation?

We are open from 8:00am to 5:00pm Monday through Friday.

We are closed on weekends and all major holidays.

Are you a free clinic?

No. We do offer services at a lower cost and do have a sliding fee discount (see Fee Discount tab) for all that qualify. Similarly we do have payment plans for those who need it.

Are you an urgent care clinic?

No. We do not operate as an urgent care clinic. We do have several providers and are therefore able to get many patients in same day- if not same day we are able to see patients within 24 to 48 hours. Please call ahead of time and schedule an appointment with us!

Do you accept walk-ins?

Yes, however we do ensure that all of our patients with appointments are cared for at the scheduled time. If you have not scheduled an appointment you may have to wait until there is an open appointment. We have three providers and are therefore able to see many patients same day- if not same day patients are seen within 24-48 hours. We encourage all of our patients to schedule an appointment with us! Please call 620.221.3350.

What are health centers?

Community health centers are non-profit, community-directed health care providers serving low income and medically underserved communities. For almost 50 years, the national network of health centers has provided high-quality, affordable primary care. Also known as Federally-Qualified Health Centers (FQHCs), they are located in areas where care is needed but scarce, and improve access to care for millions of Americans regardless of their insurance status or ability to pay. Currently, over 1,200 health centers deliver care through over 9,000 service delivery sites in every state and territory.

Who do health centers serve?

Health centers serve as the medical and healthcare home for over 22 million people nationally- a number that is quickly growing. Health center patients are among the nation’s most vulnerable populations- people who even if insured would nonetheless remain isolated from traditional forms of medical care because of where they live, who they are, the language they speak and their higher complexity of health care needs.

Nearly all patients are low income, with 72% of health center patients having family incomes at or below poverty. Patients also tend to be members of racial and ethnic minority groups. At the same time, 35% of health center patients are uninsured and another 41% depend on Medicaid. Additionally, about half of health center patients reside in rural areas, while the other half tend to live in economically depressed inner city communities.

How do health centers overcome barriers?

Health centers remove common barriers to care by serving communities that otherwise confront financial, geographic, language, cultural, and other barriers, making them different from most private, office-based physicians.

  • They are located in high-need areas identified by the federal government as having elevated poverty, higher than average infant mortality, and where few physicians practice
  • They are open to everyone, regardless of insurance status, and provide free or reduced cost care based on ability to pay
  • They offer services that help their patients access health care, such as transportation, translation, case management, health education, and home visitation
  • They also tailor their services to fit the special needs and priorities of their communities, and provide services in a linguistically and culturally appropriate setting. Nearly a quarter of all patients are best served in languages other than English, and nearly all patients report their clinician speaks the same language they do.

For many patients , the health center may be the only source of health care services available. In fact, the number of uninsured patients at health centers has increased significantly- from 4.9 million in 2003 to over 7.6 million today.

How do health centers make a difference?

Key to health centers’ accomplishments is patient involvement in service delivery. Governing boards- the majority of whose members must be patients according to grant requirements – manage health center operations. Board members serve as community representatives and make decisions on services provided. Active patient management of health centers assures responsiveness to local needs, and helps guarantee that health centers improve the quality of life for millions of patients by:

  • Improving access to primary and preventative care. Such as immunizations, health educations, pap smears and other screenings.
  • Cost-effective care. Greater health center capacity lowers emergency department utilization among low-income and rural uninsured populations.
  • High quality of health care. Studies have found that the quality of care provided at health centers is equal to or greater than the quality of care provided elsewhere. Moreover, 99% of surveyed patients report that they were satisfied with the care they receive at health centers.
  • Reduction of health disparities. Disparities in health status do not exist among health center patients.
  • Effective management of chronic illness. Health centers’  efforts have led to improved health outcomes for their patients, as well as lowered  the cost of treating patients with chronic illness.
  • Improve birth outcomes. Health center also improve access to timely prenatal care. Communities served by health centers have infant mortality rates at least 10% lower than comparable communities not served by health centers.
  • Creating jobs and stimulate economic growth. In 2012 health centers generated over $23 billion in economic activity for their local communities, and produced more than 212,000 jobs in some of the country’s most economically deprived neighborhoods.